Teresa A Wey
map-marker Santa Barbara, California

Replacement parts 10x10Replacement top

I never got to talk to anybody and they never told me how much it was I followed all of the prompts and filled in all the information and then I was told I would get to talk to somebody
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Preferred solution: I want a replacement top but I need to know how much it is

Anonymous
map-marker Toronto, Ontario

Broken the first time canopy

Quik Shade - Broken the first time canopy
Quik Shade - Broken the first time canopy - Image 2
First time putting up canopy and one of the flimsy arms break. Very disappointed in the quality of this.
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User's recommendation: Don’t buy

Anonymous
map-marker Logan, Utah

Broken out of box. Cant return to store.

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Tag on it says dont return to store. I didn't notice when I bought it. Took it out of the box. And one of the plastic peices is broke in half. Now I'm playing the game with the company trying to get a refund or replacment or anything.
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Preferred solution: Deliver product or service ordered

User's recommendation: Good luck. Maybe I just bought a lemon.

Amanda S Loo

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Verified Reviewer
| map-marker Washington, Missouri

Product Defect

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Quik Shade - Product Defect
Quik Shade - Product Defect - Image 2
Quik Shade - Product Defect - Image 3
Quik Shade - Product Defect - Image 4
We received our canopy but the holding case has holes in it.
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Preferred solution: We just want a holding case with no holes in it

Khan Vwi
map-marker Strasburg, Ohio

Need replacement parts

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Out of date tent should still stock parts
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LeeJ J
map-marker Reston, Virginia

Quik Shade canopy, poor construction and collapsed

The Quik Shade, 10x10 or 12x12 canopy is of poor quality and construction, after 3 days the cheap aluminum cracked, split, and collapsed in a twisted pretzel. Light ocean breezes destroyed this product fresh out of the box. In contacting the distributor (Bravo Sports), they said there was nothing they could do. I would recommend not having anything to do with the Quik Shade company or and especially this product! I wish I had done better research online before my purchase, now in I've discovered others with the same complaint. My next email will be to the Better Business Bureau -
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1 comment
Guest

If you are lucky enough for your frame to last, good luck with the canopy. The canopy is very light weight and when (not if) it rips, good luck finding a replacement.

You're better off just purchasing a whole new system instead of trying to be environmentally friendly and reuse the frame.

They have a horrible website and don't even offer the replacement canopy on it.

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